Forget Arbitrage: Just Take Labor Out of the Cost Equation
Labor arbitrage, or the moving of jobs from more expensive to less expensive locations, has … The post Forget Arbitrage: Just Take Labor Out of the Cost Equation appeared first on Nearshore Americas.
View ArticleUpstarts Threaten Big Players in Potential LatAm BPO Boom
By Dan BerthiaumeLatin American nations make up about one-quarter of the 2012 list of Top … The post Upstarts Threaten Big Players in Potential LatAm BPO Boom appeared first on Nearshore Americas.
View ArticleLatin American BPO Suddenly Facing Growing Pains
Most BPO services offered by providers based in Latin America have been delivered by global … The post Latin American BPO Suddenly Facing Growing Pains appeared first on Nearshore Americas.
View ArticleMexico Increasingly Competitive
Source: Smart Planet U.S. companies looking to outsource IT services and business processes are increasingly … The post Mexico Increasingly Competitive appeared first on Nearshore Americas.
View ArticleBe Rigorous from the Start or Your Outsourcing Engagement will Fall Short
There’s little doubt that Business Process Outsourcing is here to stay; the lure of “easy” … The post Be Rigorous from the Start or Your Outsourcing Engagement will Fall Short appeared first on...
View ArticleGenpact Learns to Adapt to Brazil by Leaning on Local Expertise
By Filipe Pacheco Genpact is definitely a global leader when it comes to business process … The post Genpact Learns to Adapt to Brazil by Leaning on Local Expertise appeared first on Nearshore Americas.
View ArticleWhy Due Diligence Never Ends
Last year I wrote several articles for Nearshore Americas on how to better manage outsourced … The post Why Due Diligence Never Ends appeared first on Nearshore Americas.
View ArticleCognizant’s US Hiring Spree Indicative of Need for Domestic Capabilities
Major BPO and IT services provider Cognizant Technology Solutions caused a stir last week with … The post Cognizant’s US Hiring Spree Indicative of Need for Domestic Capabilities appeared first on...
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Trinidad: Infrastructure is Key Differentiator in New Era of Work-from-Home
With its stable infrastructure, diverse and educated talent pool and excellent geographic location, Trinidad and Tobago has emerged as a serious contender in supporting the work-from-home (WFH) model...
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